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Case Study

Modernizing a Legacy Document Management System for a Leading Law Firm

Transforming a 15-year-old system into a modern, cloud-native platform with 75% faster performance and 90% reduction in maintenance overhead

Overview

An established legal document management provider serving over 120 law firms across India and the Middle East. Their flagship platform, developed 15 years ago, manages over 18 million sensitive legal documents with complex access control requirements and strict compliance needs.

Despite a loyal client base, the company faced increasing competition from newer cloud-native solutions. Their aging architecture created maintenance challenges, performance issues, and limited their ability to implement modern features expected by clients.

Modernizing Legacy Document Management System

Business Challenges

1

Outdated Architecture

Monolithic application built on legacy .NET Framework with tightly coupled components

Physical infrastructure required costly 3-4 year upgrades

Complex SQL Server database with over 300 stored procedures and performance bottlenecks

Deployment cycles taking 3-5 days with frequent rollbacks due to integration issues

2

Performance Issues

Document search taking 25-40 seconds for complex queries across large directories

Document retrieval slowed with repositories over 500K documents

System unresponsive during backup windows, requiring after-hours operation

Limited scalability leading to performance degradation during peak usage periods

3

Operational Challenges

System maintenance requiring specialist knowledge from a dwindling talent pool

Critical bugfixes taking 2-3 weeks to move through testing to production

Manual deployments prone to human error causing unplanned outages

Limited monitoring capabilities, resulting in reactive issue detection

Our Solution

We implemented a phased modernization approach transforming the legacy system while ensuring business continuity throughout the transition.

Phase 1

Assessment & Strategy

We conducted a comprehensive analysis of the existing system, creating a modernization roadmap aligned with business priorities and minimizing disruption.

1

System Analysis

Performed comprehensive code review identifying modernization candidates

Created dependency mapping between system components

Analyzed database schema and stored procedures for optimization

Benchmarked key operations to establish performance baselines

2

Modernization Planning

Developed strangler pattern approach for incremental modernization

Created microservices architecture blueprint based on business domains

Designed cloud migration strategy with security and compliance focus

Prioritized components based on business impact and technical debt

3

Organizational Readiness

Assessed team skills against modernization requirements

Developed training plan to bridge technical knowledge gaps

Created communication plan for stakeholders and customers

Established metrics for measuring modernization success

Business Impact & Results

Enhanced Performance

Document search time reduced from 25-40 seconds to 4-7 seconds

Document retrieval time decreased by 80% regardless of repository size

System remained responsive during backup windows

Handled 3× more concurrent users with consistent performance

Maintenance Reduction

Routine maintenance time reduced from 20 hours weekly to under 2 hours

Critical bugfix deployment time decreased from 2-3 weeks to under 4 hours

System updates performed during business hours with zero downtime

Automated monitoring detecting 95% of issues before user impact

Development Agility

New feature deployment time reduced from months to weeks

Development cycle time decreased from 6-8 weeks to 10-12 days

Testing cycles shortened from 2 weeks to 2 days through automation

Environment provisioning time reduced from days to under 30 minutes

Business Impact

Client retention increased from 82% to 97% after modernization

Acquired 15 new enterprise clients within 6 months of modernization

Successfully launched mobile application leveraging new API architecture

Enabled new usage-based pricing model increasing average revenue per customer

"VegaStack modernized our legacy system without disrupting clients. Their phased approach delivered quick wins and led to a fully transformed platform. Performance exceeded expectations, and our team is now equipped to keep improving."

Rajiv Kapoor
Chief Product Officer, Document Management Provider

Key Takeaways

Strangler Pattern Success

The incremental modernization approach allowed continuous delivery of business value while managing risk.

Cloud-Native Performance

Moving to cloud-native architecture delivered performance improvements that would have been impossible with traditional optimization.

DevOps Transformation

Implementing DevOps practices reduced deployment risk while accelerating the delivery of new features.

Skills Transition

Comprehensive knowledge transfer was critical for maintaining velocity after project completion.

Conclusion

This engagement transformed a legacy document management system from a business liability into a competitive advantage. By taking a methodical approach to modernization that balanced technical excellence with business continuity, we helped the client rebuild their platform for future growth while preserving the domain expertise embedded in their existing system.

The modernized platform now serves as a foundation for innovation, allowing the company to rapidly implement new features that meet evolving client needs. With improved performance, reduced maintenance overhead, and a modern development process, they are well-positioned to expand their market share in the legal document management space across Asia and the Middle East.

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