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Agentic workflows for infrastructure and logistics, from exception to resolution.

Agents catch shipment exceptions, check compliance documents and turn field reports into records, inside your ERP, warehouse and messaging systems. An operator approves anything that costs money.

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01 / Workflows

What the agents run.

Example workflows, described step by step. Each starts from a real trigger, works through your systems and waits for a person wherever a decision matters.

  • 01

    Shipment exception handling

    Trigger
    Tracking shows a shipment will miss its window.
    What the agent does
    1. Find the affected orders and customers
    2. Compare reroute and carrier options
    3. Recommend one option with its cost
    4. Book it after ops approval and notify customers
    Outcome
    Ops decides between costed options instead of chasing carriers for them.
    • tracking.events
    • wms.orders
    • carriers.quote
    • crm.notify

  • 02

    Compliance document checks

    Trigger
    A permit, certificate or customs document is submitted.
    What the agent does
    1. Extract fields and expiry dates
    2. Check them against your compliance checklist
    3. Flag missing or expiring items
    4. Request corrections from the sender
    Outcome
    Gaps are caught at submission, not at the checkpoint.
    • docs.parse
    • compliance.rules
    • email.send

  • 03

    Field report processing

    Trigger
    A field crew sends photos and notes.
    What the agent does
    1. Read the notes, photos and voice memos
    2. Fill in the inspection or job record
    3. Flag safety issues for a supervisor
    4. Update the asset history
    Outcome
    Field work becomes a structured record, with issues already flagged.
    • whatsapp.message
    • vision.inspect
    • erp.work_order
    • assets.update

  • 04

    Daily operations summary

    Trigger
    Each morning, before the first shift.
    What the agent does
    1. Pull yesterday's shipments, delays and incidents
    2. Compare them against the plan
    3. Write a summary of the top exceptions
    4. Post it to the operations channel
    Outcome
    Every shift starts from the same picture of what slipped and what's at risk.
    • warehouse.query
    • erp.shipments
    • chat.post

02 / Live workflow

See one run, step by step.

Every tool call and decision appears as it happens. When the agent needs sign-off, you're the approver. Switch industries to compare.

Exception resolved · 11m 20s

Shipment exception

Example run · SHP-7730

  1. Delay detectedtracking
  2. Check orderswms.orders
  3. Plan optionsops-agent
  4. Carrier quotescarriers.quote
  5. Ops sign-offapprovals
  6. Book and notifycrm.notify
  1. Container MSKU-7730 delayed, new ETA plus 3 days
  2. Found 2 orders at riskwms.orders · 0.8s
  3. ops-agent

    Rerouting via the inland depot keeps both delivery dates. Splitting the load saves one of them.

  4. Compared 3 carrier quotesbest $1,180

  5. ops-agent, agentwants to book a reroute for $1,180

    • SHP-7730 · Reroute via inland depot2 orders
    “Unplanned freight spend needs an ops manager's approval.”

    Nothing happens until Rahul approves.

    Requested

    Approved

  6. Reroute booked, both customers sent the updated ETA

03 / Your team

What changes for your team.

The people stay in charge of the decisions. The agents take the reading, matching and drafting.

  1. Exceptions surface while there's time to act

    The agent watches tracking events and brings options to ops before the customer calls.

  2. Paperwork is checked on arrival

    Missing fields and expiring certificates are flagged when a document comes in, not when it's needed.

  3. Field data becomes records

    Photos and messages from crews turn into structured job and inspection records, without retyping.

04 / Systems

Inside the tools you already run.

Agents act through your existing systems with their own scoped credentials. Nothing to migrate.

  • SAP
  • Oracle
  • Snowflake
  • AWS
  • PostgreSQL
  • Excel
  • Google Maps
  • WhatsApp

Plus anything with an API, a database or a shared drive. Logos belong to their owners.

Questions, answered.

Something else? Ask us directly.

Other industries

All industries

Bring one workflow. We'll show you the agent.

A 30-minute call. Bring the process that eats your team's week, and we'll walk through how an agent would run it.

Book a demoor email founders@vegastack.com