Quote and order agents read RFQs and purchase orders from email, PDF, scans, Excel or WhatsApp, map customer part numbers to your items, check price, revision, quantity and dates against the contract and the item master, and draft the quote or sales order in your ERP. Clean documents are approved in one click. Your team works the exception queue.
Who owns the mistake? Whoever approves the order or the quote today. The agent drafts and checks; it never sends a quote or posts an order on its own.
Built for Customer service manager · Head of sales · Estimating manager · Sales operations
The work
Today
With the agent
People decide
What comes out
The number
Systems it works in
| Metric | How it's measured |
|---|---|
| Touchless rate | Orders entered with no human change. |
| Quote turnaround | Hours from RFQ received to quote sent. |
| Order acknowledgement time | From PO received to OA sent. |
| Entry errors | Price and revision mismatches caught before invoicing. |
Market context
of distributors already scaling AI use it for order automation, the most common use in a survey of 233 executives.
Distribution Strategy Group, February 2026(opens in a new tab)of manufacturing part buyers expected a quote within 24 hours in a 2020 survey of 400+ buyers.
Paperless Parts buyer survey (vendor)(opens in a new tab)Fair questions
Questions
A one-hour call with a founder and an engineer. Bring a BOQ, a stack of POs, last month's invoices or a backlog, and leave knowing what would work, what wouldn't, and what it would take.
170+ projects · 65 companies · founders on every engagement